KDDI International Management Service (IMS)
One-stop-shopping from building global network and its operation & Maitenance by KDDI.
KDDI offers global managed services to support your business performance.
- Network Monitoring and Reporting
Ping monitoring, utilization report, traffic report, CoS traffic report, traffic volume threshold monitoring, quality report,router resource report, SNMP trap monitoring, network monitoring and reporting
- Alarm Notification and Failure Restoration
Alarm e-mail, automatic voice notification, support from technical operators, failure restoration, arrangement of equipment maintenance
Alarm notification and failure restoration
- Portal Functions
Portal functions and various reports, account setting, time setting, alarm e-mail destination setting, portal functions
- Operation and Maintenance System
Network Monitoring and Reporting
Monitor CE router's activities using Ping.
Ping results and CE router utilization are reported.
The transmission data volume at the CE router port is reported on the Web screen.
CoS traffic report
The transmission data volume for each priority control type (CoS) is tallied, and reports sent on up to four types.
Traffic volume threshold monitoring
Alarm notifications are sent if the traffic volume continuously exceeds the pre-determined threshold while measuring the transmission data volume.
Details on measurement from the IMS system to probe routers are periodically set and the measurement packets communicated. The occurrences of latency, jitters, and packet losses are reported.
Router resource report
Data concerning CE router resources (CPU and memories) are tallied, and the usage rate is reported.
SNMP trap monitoring
Trap ID and trap details are specified in advance, and alarm notifications are sent when a SNMP trap that matches the pre-determined information is detected.
Alarm Notification and Failure Operation
If any failure/restoration is detected during various types of monitoring activities, an alarm will be automatically sent via e-mail (in Japanese or English).
Automatic voice notification
If any failure/restoration is detected during various types of monitoring activities, an automatic voice notification will be sent to the phone numbers registered in advance (in Japanese and English).
Support from technical operators
If any failure is detected during various types of monitoring activities, KDDI operators will call your contact phone number and report/explain the situation, progress, and restoration.
When a failure occurs, KDDI technical operators will perform tasks according to the details and procedures you have specified in advance, and will report/explain the situation, progress, and results.
Arrangement of equipment maintenance
KDDI technical operators will contact the equipment maintenance vendors that you have specified in advance to arrange for maintenance work.
Portal functions and various reports
KDDI offers dedicated web-based portal sites and ensures the security of these portal sites by encoding them via https connections and providing authentication that combines randomly-generated URLs and ID/PWs.
Administrative users and standard users will be set up.
You can set your own time zone (GMT +/- n) for the standard time displayed on the portal sites and various reports.
Alarm e-mail destination setting
Alarms will be sent to your e-mail address.
(You can set your preferred language to either Japanese or English.)