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Customer Support & Project Engineer

Position NameCustomer Support & Project Engineer
DivisionEngineering
GroupITS
LevelJunior
Qualifications
  • Have 1-3 years experience
  • Bachelor Degree in Computer Engineering, Computer Science or related fields
  • Good command of English will be an advantage
  • Have good knowledge of WAN, LAN including Wireless Network, Internet, Firewall, VPN, Anti-Virus, Network infrastructure and PC hardware/software
  • Ability to work under pressure with a team work spirit
  • Be a fast learner and willing to develop knowledge in new areas
  • Have strong service-minded characteristics
Job Description (summary)
  • Manage, implement, and support projects related to WAN, LAN, Firewall, Wireless LAN, Voice, and TV Conferencing
  • Design Network Solutions and Perform Troubleshooting
  • Create documents related to project progress, manuals and completion reports
  • Report project progress, issues and solutions to management