Please select a language

Please select the country/region where you would like to introduce your business.

Contact Us
Contact Us

Please select a language

Please select the country/region where you would like to introduce your business.

Case study JCB International (Thailand) Co., Ltd.

We have realized a complete telecommuting system by introducing secure telecommuting solutions! Which security measures are optimal in anticipation of the end of the COVID-19 pandemic?


img

Introduced service

After clicking the "Download this document" button, you will be redirected to the PDF download form.

Contents

Client interview

Reason and background for adoption

Issues Prior to the Introduction

Because JCB places importance on exercising tight control over customer information, we strictly prohibit access to our in-company servers from the outside.
Therefore, work-from-home employees were unable to acquire information from the server, resulting in operational inefficiency.

Meanwhile, we were looking for solutions that ensured security in order to continue to permit telecommuting even after the COVID-19 pandemic ends.

Decisive Factors Behind the Introduction

First Vice President Nishita gives three main reasons why, among multiple competitors, JCB chose to partner with KDDI Thailand: "High quality, as seen in their understanding of issues during the proposal and their provision of easy-to-understand information, ease of communication between our local employees due to their multilingual support, and our feeling that we can rely on them for support post-implementation."

First Vice President
Masayuki Nishita

Effects of the Introduction

Because JCB has successfully minimized information leakage risks without reducing operational efficiency, which was the issue prior to the introduction, Vice President Nishita remarked, "We are highly satisfied with the fact that KDDI provided detailed responses to our requests much faster than we anticipated from the time of the proposal to the completion of the introduction.
I would like KDDI to continuously propose and provide information on new solutions to us."

We need to offer services to our customers without any delays even amidst the impacts of COVID-19, and at the same time, we had to realize flexible work styles and respond to the diversification of forms of employment as a company based overseas; this consequently increased the burden on our IT division. However, we have successfully reformed our working practices by introducing KDDI's solutions.

* The listed information was from the date of the interview.

Comments from KDDI representatives

KDDI Thailand Engineer
Yuki Wasai
Thank you for introducing our solutions!I will be happy to continue to support you.

KDDI Thailand Sales
Eul lee
I will continue to make proposals to contribute to our customers' businesses!

Customer profile

JCB International (Thailand) Co., Ltd.

JCB International (Thailand) Co., Ltd.

Location Aoyama Rise Square, 5-1-22 Minami Aoyama, Minato-ku, Toky
Industry Financial Insurance
Employee size 1 to 100 people
Publication date August , 2021

In 1981, JCB expanded its card brand overseas as Japan's first and only international card brand, and today its servics are used by over 140 million customers worldwide. JCB began issuing credit cards in Thailand in 1990, and as of June 2021 it has over 1.5 million customers in the country, to whom it offers cost-saving discounts and other benefits.


After clicking the "Download this document" button, you will be redirected to the PDF download form.

What is the best solution for your problem?
Please consult a KDDI consultant.

Related Case Study

THAI SEMCON CO., LTD.
We have improved management accuracy and reduced management person-hours by introducing an IT asset management solution! Integrated management of IT assets across many offices

Business DX (Needs),  Security,  Office IT Management

JCB International (Thailand) Co., Ltd.
We have realized a complete telecommuting system by introducing secure telecommuting solutions! Which security measures are optimal in anticipation of the end of the COVID-19 pandemic?

Business DX (Needs),  Smart Office,  Business Support Tool,  Office IT Management

The Japan School Singapore
RPA solution "UiPath" applied to student admission procedures. Automation achieved without large costs.

Smart Office,  Business DX (Needs),  Business Support Tool

Kyocera International Inc.
Real-time management of parts orders, inventory and shipping through the RPA solution UiPath!

Smart Office,  Business DX (Needs),  Business Support Tool,  Manufacturing

ALL NIPPON AIRWAYS CO., LTD.
Deployment of SD-WAN in North American telecommunications network. Achieving a robust and flexible communication environment that supports the company’s post-Covid leap forward

Network,  Office IT Management,  Zero Trust (Needs),  Transporting,  IT Governance

SHOWA DENKO K.K
Looking to revamp their IT Infrastructure in Europe and build a global network to support new growth, they turned to KDDI Global IP-VPN.

Network,  Office IT Management,  Manufacturing,  IT Governance

Japan Tobacco (Hong Kong) Limited
More efficient inventory management and import/export data entry are achieved with RPA solution "UiPath". Speed and accuracy are dramatically improved, while personnel can focus on more productive tasks.

Business DX (Needs),  Smart Office,  Business Support Tool,  Manufacturing

Daikin Device (Suzhou) Co., Ltd.
Visualization of human movements to achieve improved work quality The evolving Smart Factory is transforming the future of manufacturing.

Business DX,  Manufacturing,  IoT

Tops
RPA UiPath seamlessly integrates with existing systems and applications, allowing Tops to leverage their current infrastructure without the need for extensive modifications.

Business Support Tool

Aisin Chemical
Explore how AISIN Chemical achieved carbon neutrality with Air Leak Visualization Solution. Dive into their case study for insights on leveraging Air Leak Visualization Solution for sustainability.

Business DX

IJTT (THAILAND)
This paper explores the strategic decision-making process of IJTT (Thailand) Co., Ltd in selecting KDDI Thailand's comprehensive ICT solutions to enhance its operational efficiency.

Security

Resource