Because JCB has successfully minimized information leakage risks without reducing operational efficiency, which was the issue prior to the introduction, Vice President Nishita remarked, "We are highly satisfied with the fact that KDDI provided detailed responses to our requests much faster than we anticipated from the time of the proposal to the completion of the introduction.
I would like KDDI to continuously propose and provide information on new solutions to us."
We need to offer services to our customers without any delays even amidst the impacts of COVID-19, and at the same time, we had to realize flexible work styles and respond to the diversification of forms of employment as a company based overseas; this consequently increased the burden on our IT division. However, we have successfully reformed our working practices by introducing KDDI's solutions.