THAI SEMCON CO.,LTD

Client interview

Reason and background for adoption

Issues

Our IT department previously managed internal IT assets manually using management ledgers in multiple business offices, which required many person-hours and failed to achieve orderly management of IT assets.
In addition, because we have management offices and on-site offices in many locations, IT personnel had to visit each office as necessary.

Decisive Factor Behind the Introduction

Effects of the Introduction

Mr. Takumi said that the effect he noticed soon after introduction was the fact that they had succeeded in instant visualization of their IT assets.
Previously, they had to use asset management ledgers when checking which software was installed on PCs and whether necessary patches had been applied. After introducing this solution, however, they could check the status of each PC immediately and handle patches and Windows updates without omission.
Operations of IT personnel who used to visit each site can now be conducted remotely from the management console, resulting in improved operational efficiency.

Mr. Takumi appreciates that KDDI introduced the solution much faster than the company expected even though the company had numerous production sites and construction sites where they were managing many PCs, and he also appreciates that the company can now grasp the progress and schedule of periodic meetings.

Comment from a KDDI representative